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Travel Insurance for the Democratic Republic of Congo 

 
 

1 week travel insurance for DRC from £55, 2 weeks cover from £110

 
 

 

High risk travel insurance for the Democratic Republic of Congo for journalists, media, humanitarian, aid, disaster and relief workers, conservationists, researchers, voluntary workers, missionaries, religious workers and charitable programmes.

 

   

“Travel Insurance that covers you where others fear to tread”

 

Travel Insurance for Democratic Republic of Congo

 

Why Choose Us?

With the rapid rise and spread of terrorist activity over recent years, civil unrest, quickly evolving conflicts along with fragile political and environmental situations worldwide – even the most experienced travellers can quickly find themselves in challenging situations that can expose themselves to dangerous circumstances and unexpected accidents, illnesses and medical emergencies.

Our policies has been designed in close consultation between leading international travel and medical insurance experts and professionals operating at the frontline in the field of worldwide travel risk management, safety and personal security in fragile environments.

 

Flexibility, Choice and Strength of Security

We have designed our policies to offer you the flexibility and choice of covers you need when traveling abroad, all backed by the financial security and strength of proven service that underpins the product when you may need it most.

blue box  24/7 Emergency Medical Assistance Helpline

blue box  Emergency Air Ambulance and Medical Evacuation Services

blue box  One-Tap Emergency App & Pre-Travel Country Profile Information

blue box  Single Trip Policies for Trips from 1 day up to 365* days duration

blue box  Annual Multi Trip Policies, unlimited trips of up to 31 days each and includes 17 days Winter Sports

blue box  Choice of up to 4 Territorial Zones of Cover including war, crisis and disaster relief zones

blue box  Available in £GBP, $US Dollars and €Euros with claims settled in your chosen currency

blue box  Available to purchase before or after departure

blue box  Discounts for Groups of 5+ Members purchasing together

blue box  Choice of 2 Levels of Medical+ Cover with up to £/$/€1,000,000

blue box  Wide Range of Optional Additional Benefits including:

- Enhanced and Increased Personal Accident Cover

- Non-Medical Benefits including Baggage Cover

- Cancellation, Trip Interruption and Disruption Cover

blue box  Discount for having taken recognised risk management, travel safety and personal security advice before departure

*Maximum trip duration to the USA is 89 days. Maximum duration for leisure trips is 31 days.

 

Coverage specially designed and included for:

blue box  Dangerous, remote and challenging locations worldwide including war zones, crisis and disaster relief zones including areas where your government, Foreign Office or similar government body advise against travel.

blue box  Individuals and groups on business and work trips including journalism, media, humanitarian, aid, disaster and relief work, conservation, research, voluntary, missionary, religious work and charitable programmes including teaching, study and educational travel and Non-Governmental Organisations (NGO).

blue box  Acts of War and/or terrorism and/or civil unrest on a business or work trip.

blue box  Persons that are embedded with military, governmental or NGO personnel or travelling in their vehicles or aircraft. (Bullet proof jackets, helmets and personal distress beacons are recommended during any embedded period).

blue box  Trips of up to 365 days on business or work, and up to 31 days for leisure travel, or incidental leisure travel preceding or attaching to a business trip. No cover for War is provided for Leisure Trips that do not attach to a business or work trip.

 

 

Travel advise for the Democratic Republic of Congo

 

Democratic Republic of Congo travel advice map
Source: Foreign and Commonwealth Office

The Foreign and Commonwealth Office (FCO) advise against all travel to:

blue box  the provinces of Haut-Uele, Haut Lomami, Ituri, North Kivu, South Kivu, Maniema and Tanganyika

blue box  within 50km of the border with the Central African Republic and South Sudan

 

The FCO advise against all but essential travel to:

blue box  the cities of Goma and Bukavu

blue box  the districts of N’djili and Kimbanseke in Kinshasa

 

The security picture is uncertain following recent political protests. You should monitor local media, including radio and social media for updates.

Demonstrations can quickly turn violent. In the event of a demonstration you should be especially vigilant and avoid unnecessary journeys, including travel to and from N’djili airport and avoid areas where demonstrations may take place, including official buildings such as the parliament and the offices of the electoral commission. If a demonstration or disturbance takes place, leave quickly and don’t attempt to watch or photograph it.

Consider making contingency plans in the event of demonstrations, including keeping a stock of essential supplies and up-to-date travel documents and visas. See how to prepare for a crisis overseas. In case of an emergency call the British Embassy in Kinshasa

The security situation in eastern DRC remains unstable. The continued presence of armed groups, military operations against them, intercommunal violence and an influx of refugees from neighbouring countries all contribute to a deterioration in the political, security and humanitarian situation. There are continued reports of kidnappings, including of staff from international NGOs. While British government staff do visit Goma, they aren’t always in the area, and as with anywhere outside of Kinshasa the British Embassy’s ability to offer consular assistance is severely limited.

The lack of infrastructure throughout the country and continued insecurity in eastern DRC often prevent the British Embassy in Kinshasa from being able to extend normal levels of consular assistance to British nationals anywhere in the DRC other than Kinshasa.

Before considering travel to Democratic Republic of the Congo you should read this travel advice carefully, keep up to date with the latest security situation and subscribe to e-mail alerts for updates to this travel advice. Any updates to travel advice will also be posted on the UK in DRC’s Facebook page and twitter channel.

Street crime and robbery, including by individuals posing as plain clothes police, is common. Beware of gangs promising you cut price gold and diamonds. International non-governmental organisations in Kinshasa and Goma have been targeted. Take extra care at night.

There is a low threat from terrorism.

Take out comprehensive travel and medical insurance before you travel.

 

Safety and security

 

Crime

There have been reports of foreign nationals being detained or having their passports seized by local authorities following commercial disputes. You should be cautious when dealing with commercial disputes and seek legal advice.

There have been reports of foreign nationals being detained or having their passports seized as a result of immigration offences.

The Congolese authorities rarely meet their international obligations to notify Embassies when foreign nationals have been detained. Even if requested, adequate consular access isn’t always granted. You should therefore keep in close touch with family or friends.

 

Crime

Be alert to the risk of street crime and armed robbery at all times. Foreigners are at particular risk of street robbery in Kinshasa, especially near hotels and supermarkets in the centre of town. Robberies by gangs of street children are increasingly common and can be aggressive. Car jackings are rare but not unheard of. There have been reports of an increase in criminal activity in North and South Kivu specifically targeting the international community. There have been many reports of robberies and banditry in Goma after dark.

Don’t walk in the streets alone at any time, especially at night. Avoid displaying valuables and cash. Use a hotel safe if possible and keep copies of documents, including your passport separately.

Some gangs use girls to lure people into traps; others promise cut-price gold and diamonds, or pose as police or security forces. There is a risk of arbitrary arrests of foreigners by security authorities who demand payment for release.

 

Local Travel

If you’re in Haut-Uele, Haut Lomami, Ituri, North Kivu, South Kivu, Maniema, Tanganyika or within 50km of the border with the Central African Republic and South Sudan against FCO advice you should be vigilant at all times and keep your security situation under constant review. Attacks on the civilian population of Beni territory have led to several hundred deaths since 2014.

During fighting in the region in 2012 and 2013, shells landed on Goma causing civilian deaths and injuries. There was also shelling around the border with Rwanda in late 2012 and explosions in the town of Gisenyi on the Rwandan side of the border. While British Embassy staff do visit Goma, there aren’t always staff in the area, and our ability to offer consular assistance is therefore severely limited.

As well as civil unrest sometimes leading to anger at the international community, a risk of criminal acts remains, and attacks by armed men on NGO compounds have taken place.

There has been a series of kidnappings in North Kivu in the area around Goma in addition to military operations against armed groups. You should be especially vigilant, consider travelling in convoy on trips outside Goma and Bukavu and avoid making any journeys that would involve travel after dark.

The border crossings between Rwanda and the DRC at Gisenyi/Goma and Cyangugu/Bukavu are currently open between 06:00 and 18:00. Both borders are liable to short notice closure and you should not rely on them as a point of exit from the DRC. If you are crossing regularly between Rwanda and the DRC you may encounter immigration difficulties if you have not regularised your residency status. There have been a number of security incidents in Lubumbashi and surrounding areas of Katanga, where the situation remains tense.

You should be prepared to move at short notice or lock down for a period of time. The local authorities may impose curfews without warning. You should follow the directives of the local authorities at all times. In the event of escalating tensions and civil unrest, commercial flights may be suspended and borders closed. Keep your travel documents up to date so you can avoid facing difficulties should you need to leave the DRC in an emergency.

The DRC’s borders with Burundi and Angola can also be subject to closure at short notice. The opportunities for gorilla trekking in the Virunga National Park in North Kivu are limited, and armed groups are sometimes active within the park. The Nyiragongo volcano in Virunga National Park is active and has only limited access to tourists. The north eastern district of Ituri, near the frontier with Uganda, remains subject to inter-factional conflict despite the presence of the UN and the Congolese army. Following the unrest in the Central African Republic (CAR), refugees from CAR have crossed the border into the DRC and are now in the Gemena area in Equateur Province.

The Lord’s Resistance Army, a rebel group originating in northern Uganda, is currently operating in north eastern DRC.

 

Road travel

You will need an international driving permit and insurance to drive in the DRC. Car hire is possible in Kinshasa although self-drive options are limited. Most car hire companies will only rent a car with a driver.

Driving conditions and standards are well below those in the UK and other European countries, and traffic accidents are common. Roads in Kinshasa are poorly maintained. Outside Kinshasa and other main cities, most roads are barely drivable even with a 4x4, especially during the rainy season (September to May). Consider the technical capability of your vehicle and be confident in your ability to safely operate it.

Be aware of vehicle theft and car-jacking. Lock vehicle doors and keep windows closed when driving and watch out for armed gangs who may target your car. Don’t drive off the main routes or park in unsupervised areas.

The DRC’s security forces operate roadblocks, particularly after dark. If you are asked to produce documents for inspection at a check point, remain in your vehicle and show them through closed windows.

 

Rail travel

The railways are in a dilapidated state and you should generally avoid rail travel. In late 2015 a refurbished route opened between Kinshasa and Matadi, although services are infrequent.

 

Air travel

All air carriers certified in the DRC are banned from operating within the EU due to safety concerns. You should avoid flying on these airlines. On 4 March 2013 a CAA aircraft crashed in Goma killing several passengers.

 

River travel

The ferry service between Kinshasa and Brazzaville is operating, but is subject to cancellation at little notice. The ferry stops running in late afternoon, and there is no service on Sundays.

Boats and ferries serving the rivers and lakes are poorly maintained and often overloaded. As a result of the low safety standards, high river traffic levels, strong currents, shifting sandbanks and poor maintenance there have been many accidents.

 

Terrorism

 

There is a low threat from terrorism, but you should be aware of the global risk of indiscriminate terrorist attacks which could be in public areas, including those frequented by expatriates and foreign travellers.

There is considered to be a heightened threat of terrorist attack globally against UK interests and British nationals, from groups or individuals motivated by the conflict in Iraq and Syria. You should be vigilant at this time.

 

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